Privacy Policy
Privacy Policy
Last updated: June 12, 2025
This Privacy Policy outlines the policies and procedures of Lupa AI ("the Company", "We", "Us", or "Our") regarding the collection, use, and disclosure of personal information when You ("You" or "User") access or use Our services via the Website (https://lupaupscaler.com/). It also explains Your privacy rights and how applicable laws protect You.
By using the Service, You consent to the collection and use of information in accordance with this Privacy Policy. This document has been prepared with consideration for best practices and relevant legal standards.
Interpretation and Definitions
Interpretation Capitalized words have meanings defined below, which apply equally whether singular or plural.
Definitions For purposes of this Privacy Policy:
Account: A unique profile created by You to access Our Service.
Affiliate: Any entity that controls, is controlled by, or is under common control with Us.
Cookies: Small data files placed on Your device by the Website.
Company: Lupa AI, operating under applicable laws in Spain.
Country: Spain.
Device: Any technology capable of accessing the Service.
Personal Data: Information identifying or reasonably identifiable to an individual.
Service: The platform and related services provided by the Company.
Service Provider: Third parties contracted to process data or deliver services.
Usage Data: Automatically collected data about Service usage.
Website: The online platform located at https://lupaupscaler.com/.
You: Any individual or entity accessing or using the Service.
Collection of Data
Types of Data Collected
Personal Data We may request Personal Data including but not limited to:
Email address
First and last name
Phone number
Other voluntarily provided identifiers
Usage Data Collected automatically and may include:
IP address
Browser and device information
Access times and visited pages
Diagnostic and performance data
Tracking Technologies
We utilize Cookies and similar tools to enhance functionality and analytics:
Essential Cookies: Enable core features and security.
Preference Cookies: Store user settings.
Analytics Cookies: Measure performance and usage.
You may modify cookie settings via Your browser. Declining cookies may impair certain functionalities.
Use of Data
We may use Your information for the following purposes:
To deliver, improve, and maintain the Service
To administer Your Account
To fulfill contractual and legal obligations
To communicate with You regarding service updates, support, or marketing (subject to Your preferences)
To analyze usage patterns and improve the user experience
For internal research and development
To comply with regulatory and legal requirements
User-Generated Content and Uploaded Images
When You upload content (e.g., images, renders) to the Service, You retain full ownership of that content. However, by submitting such content through Our platform, You hereby grant the Company a non-exclusive, worldwide, royalty-free, irrevocable, and perpetual license to use, reproduce, modify, and publicly display such content strictly for the limited purpose of promoting, marketing, or demonstrating the functionality of the Service, including but not limited to use on the Website, in marketing materials, or on social media, provided that such content does not contain personal data, identifiable individuals, or confidential or proprietary information of third parties.
If You wish to opt out of this license, You may do so at any time by contacting Us at contact@lupaupscaler.com. Upon receipt of a valid request, We will cease all promotional use and make reasonable efforts to remove the relevant content from future materials.
Retention of Data
We retain Personal Data only as long as necessary to achieve the purposes described herein or as required by applicable law. Usage Data may be retained for analytics, security, or legal compliance.
Data Transfers
Your data may be processed outside of Your jurisdiction. We implement reasonable safeguards to ensure appropriate protection in accordance with GDPR and other applicable standards.
Your Rights
You have the right to:
Access, rectify, or delete Your Personal Data
Object to or restrict certain processing activities
Withdraw consent (where applicable)
File a complaint with a supervisory authority
Requests can be submitted by contacting Us at contact@lupaupscaler.com.
Disclosure of Data
We may disclose Your Personal Data:
To service providers acting under contractual obligations
In connection with corporate restructuring or sale
To comply with legal obligations or defend Our legal rights
To protect the safety or rights of Users or the public
Children’s Privacy
Our Service is not directed to individuals under the age of 13. We do not knowingly collect Personal Data from minors. If You believe that a minor has submitted Personal Data, please contact Us to request removal.
Third-Party Websites
Our Website may contain links to external websites. We are not responsible for their content or privacy practices.
Changes to This Policy
We reserve the right to amend this Privacy Policy at any time. Material changes will be communicated via email or a prominent notice on the Website.
Contact Us
If You have any questions about this Privacy Policy or wish to exercise Your rights, contact us at:
Email: contact@lupaupscaler.com
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